Shipping policy

Shipping Policy
Effective Date: October 10, 2025

Thank you for shopping with Speak It! We are committed to delivering your order quickly and securely. Below is an outline of our shipping process and policies.

1. Processing Time

  • Orders are typically processed within 2-3 business days (excluding weekends and holidays).
  • During peak seasons or sales, processing times may be slightly delayed.

2. Shipping Options and Times

  • Standard Shipping: Delivery within 5-7 business days after processing.
  • Expedited Shipping: Delivery within 2-3 business days after processing.
  • International Shipping: Delivery times vary by destination, typically between 10-15 business days.

Shipping times are estimates and may vary due to carrier delays or unforeseen circumstances.

3. Shipping Rates

Shipping costs are calculated at checkout based on your location, selected shipping method, and the weight of your order.

4. Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number to monitor the delivery status.

5. Shipping Destinations

  • We currently ship to the United States and select international locations.
  • Certain regions may have limited shipping options or additional customs fees, which are the responsibility of the customer.

6. Lost or Delayed Shipments

  • If your order has not arrived within the expected timeframe, please contact us at [your email address].
  • Speak It is not responsible for shipping delays caused by carriers, weather, or customs processing.

7. Incorrect Shipping Information

  • Please ensure your shipping address is accurate at the time of purchase.
  • If an incorrect address is provided, Speak It is not responsible for lost packages.

8. Damaged or Missing Items

  • If your order arrives damaged or incomplete, contact us within 7 days of delivery at [your email address] with your order number and photos of the issue.

9. International Shipping Details

  • Customs, duties, and taxes for international orders are the responsibility of the recipient.
  • Delays due to customs clearance are beyond our control.

Contact Us

If you have any questions about our shipping policy, feel free to reach out to us:
Email: kenya@speakitgolden.com
Phone: [Your Phone Number]

We appreciate your support and look forward to spreading positivity with you!